Legal
Privacy policy
Last updated 10 August 2026
Chuluu imports and supplies natural stone to customers in Mongolia. This page explains what personal data we collect in the course of that business, why we hold it, and what we do with it.
What we collect
- Enquiry details. Your name, company, email address, phone number and whatever you tell us about the project when you contact us.
- Project documents. Drawings, specifications and quantities you send so that we can quote.
- Order and delivery records. Company details, delivery addresses and contact people needed to fulfil and invoice an order.
- Correspondence. Email exchanged with us, kept so we can pick up a conversation where it left off.
This website does not use advertising or analytics trackers and sets no tracking cookies.
Why we hold it
To prepare quotations, fulfil orders, arrange shipping and customs clearance, issue invoices, and answer questions afterwards about material that has already been supplied. Records relating to imports and invoicing are kept for as long as accounting and customs rules require.
Who else sees it
We do not sell personal data and we do not share it for advertising. It reaches others only where the work requires it:
- Suppliers and quarries abroad, where an order has to be placed or material selected on your behalf.
- Freight forwarders and customs brokers, for shipping documentation and clearance.
- Delivery contractors, who need an address and a contact number.
- Our IT and email provider, which operates the mail infrastructure our correspondence passes through.
- Authorities, where disclosure is required by applicable law.
Because material is imported, some of this data is necessarily processed outside Mongolia.
Email we send
We send quotations, order updates, shipping notices and replies to people who have contacted us or placed an order. We do not send marketing campaigns and we do not send to addresses that were bought, rented or collected from third parties.
Security
Correspondence is carried over encrypted connections and stored on managed mail infrastructure with authenticated access, sending limits and automated blocking of repeated failed logins.
Your choices
You can ask what personal data we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not required to keep it for accounting or customs purposes. Write to [email protected] and we will respond.
Changes
If this policy changes we will update the date at the top of this page.
Contact
- Enquiries — [email protected]
- Ulaanbaatar, Mongolia